Le Zeus

Digital Entertainment Ltd

Contact Us

At Le Zeus Digital Entertainment Ltd., your trust and satisfaction are our highest priorities. As a fully licensed and regulated online gaming provider, we are committed to upholding the strictest standards of transparency, security, and responsible gaming. We provide multiple channels for you to reach us, ensuring you always have access to the support and information you need.

Company Information

Le Zeus Digital Entertainment Ltd. is a wholly-owned subsidiary of Olympus Gaming Group PLC.

Licensing and Regulation

Le Zeus Digital Entertainment Ltd. is licensed and regulated by the most reputable authorities in the industry, ensuring fair play, player protection, and adherence to stringent operational standards.

United Kingdom Gambling Commission (UKGC)

UKGC Licensed

We are licensed by the United Kingdom Gambling Commission under account number 54321-R-321098-007 for operating remote gambling services. This license ensures that we comply with the strict regulatory framework set forth by the UKGC, protecting players and maintaining integrity in the gambling sector.

Verify our licence: Search the UKGC Public Register (Please search for "Le Zeus Digital Entertainment Ltd." or our account number 54321-R-321098-007).

Contact Methods

We offer comprehensive support through various channels to cater to your needs efficiently. Our team is dedicated to providing prompt and helpful assistance.

Live Chat

24/7 Available

For immediate assistance, our Live Chat service is available 24 hours a day, 7 days a week. Connect with a support agent instantly for real-time help.

  • Availability: 24/7
  • Average Response Time: Less than 30 seconds

Telephone Support

20 Sec Answer

Speak directly with our support team. Please have your account details ready for faster service.

  • UK Local Line: +44 (0)20 7946 0999
  • International Line: +44 (0)800 123 4567
  • Operating Hours: 24/7
  • Average Call Answer Time: 80% of calls answered within 20 seconds

Email Support

1-24 Hour Response

For detailed inquiries, feedback, or specific departmental requests, please use the appropriate email address below. We commit to responding to all emails promptly.

Contact Form

Alternatively, you may use our online contact form to send us a message directly from the website. We will direct your query to the most appropriate department.

[Link to Contact Form]

Social Media

Follow us on social media for updates, news, and community interaction. While we aim to respond to messages, for urgent matters, please use the direct contact methods above.

Responsible Gambling

We are fully committed to promoting responsible gambling and providing support to those who may need it. If you or someone you know is struggling with gambling, please reach out to the following organisations:

Dispute Resolution

We strive to resolve any complaints or disputes fairly and efficiently. If you are not satisfied with the resolution provided by our internal customer support, you have the right to refer your complaint to an Alternative Dispute Resolution (ADR) service. For players in the UK, we use:

Independent Betting Adjudication Service (IBAS)

Our full complaints procedure is detailed in our Terms and Conditions.

Trust and Security Certifications

Your security and trust are paramount. Le Zeus Digital Entertainment Ltd. adheres to the highest industry standards for fair play, data protection, and payment security.

eCOGRA Certified

Our games and Random Number Generators (RNGs) are regularly tested and certified by eCOGRA, an independent and internationally approved testing agency, ensuring fairness and integrity.

GLI Audited

Our game mechanics and payouts are audited by GLI, a leading independent testing laboratory for the gaming industry.

ISO 27001 Certified

We maintain an Information Security Management System compliant with ISO 27001 standards, protecting your personal data.

PCI DSS Compliant

All payment transactions are processed in accordance with the Payment Card Industry Data Security Standard (PCI DSS) to ensure maximum security for your financial information.

RG Check

We proudly hold RG Check accreditation, demonstrating our commitment to responsible gambling practices.

SSL Encryption

Our website uses advanced SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our servers.

Financial Transparency & Player Fund Protection

Le Zeus Digital Entertainment Ltd. holds player funds in segregated bank accounts, entirely separate from the company's operational funds. This ensures that your deposits are protected and available for withdrawal at all times, in compliance with regulatory requirements.

We regularly publish Return to Player (RTP) percentages for all our games, which are independently audited to ensure transparency and fairness.

Our Leadership Team

We believe in full transparency of our operational leadership. Key members of the Le Zeus Digital Entertainment Ltd. team include:

Mr. Alistair Finch - CEO

Over 20 years of experience in the online gaming sector, with a focus on innovation and player experience.

Ms. Eleanor Vance - Chief Compliance Officer (CCO)

A Certified Gaming Compliance Specialist (CGCS) with extensive expertise in regulatory adherence across multiple jurisdictions.

Mr. David Chen - Money Laundering Reporting Officer (MLRO)

Responsible for overseeing our anti-money laundering (AML) and Know Your Customer (KYC) procedures.

Dr. Sophia Rahman - Head of Responsible Gaming

A leading expert in player protection and responsible gaming initiatives.

Data Protection and Privacy

We are fully compliant with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. For any questions regarding your personal data, please contact our Data Protection Officer at [email protected].

Career Opportunities

Interested in joining our innovative team? Visit our careers page for current openings and to learn more about working at Le Zeus Digital Entertainment Ltd.

[Link to Careers Page]