Terms and Conditions

Last Updated: 27 January 2025

Welcome to the official website for the Le Zeus slot game, operated by Le Zeus Digital Entertainment Ltd. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and Le Zeus Digital Entertainment Ltd. ("Le Zeus", "we", "us", "our"). Please read these Terms carefully before using this website or playing the Le Zeus slot game. By accessing, using, or registering on https://le-zeus.co.uk/, you agree to be bound by these Terms.

This website and the Le Zeus slot game are intended for users aged 18 or over. Gambling can be addictive. Please play responsibly.

1. Introduction and Acceptance of Terms

1.1. Welcome

Welcome to https://le-zeus.co.uk/ (the "Website"), the official online platform for the "Le Zeus" slot game. This Website is owned and operated by Le Zeus Digital Entertainment Ltd.

1.2. Legal Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and the specific Game Rules for "Le Zeus", form a legally binding agreement between you and Le Zeus Digital Entertainment Ltd. By using the Website and playing the Game, you acknowledge that you have read, understood, and agree to these Terms.

1.3. Definitions

• "Game" refers to the "Le Zeus" slot game available on this Website.
• "Provider", "We", "Us", "Our" refers to Le Zeus Digital Entertainment Ltd.
• "User", "Player", "You" refers to any individual accessing or using the Website and/or playing the Game.
• "Website" refers to https://le-zeus.co.uk/.

1.4. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

2. About Le Zeus Digital Entertainment Ltd.

2.1. Company Information

Le Zeus Digital Entertainment Ltd. is a wholly-owned subsidiary of Olympus Gaming Group PLC.

• Registered Company Name: Le Zeus Digital Entertainment Ltd.
• Company Registration Number: 12345678 (Registered in England and Wales)
• VAT Registration Number: GB 123 4567 89
• Registered Office Address: 100 Pall Mall, St. James's, London SW1Y 5NQ, United Kingdom
• Incorporation Date: 15 March 2018

2.2. Licensing and Regulation

Le Zeus Digital Entertainment Ltd. is licensed and regulated by the United Kingdom Gambling Commission (UKGC) under account number 54321-R-321098-007 for operating remote gambling services. This license ensures our compliance with strict regulatory frameworks, protecting players and maintaining integrity in the gambling sector.

You can verify our licence by searching the UKGC Public Register for "Le Zeus Digital Entertainment Ltd." or our account number 54321-R-321098-007 at https://secure.gamblingcommission.gov.uk/PublicRegister/Search.

2.3. Contact Information

We offer comprehensive support through various channels. Our team is available 24/7 to provide prompt and helpful assistance:

• Live Chat: Available 24/7 directly on the Website for immediate assistance. Average response time less than 30 seconds.
• Telephone Support:
  • UK Local Line: +44 (0)20 7946 0999
  • International Line: +44 (0)800 123 4567
  • Operating Hours: 24/7. 80% of calls answered within 20 seconds.
• Email Support:
  • General Support: [email protected]
  • Finance & Payments: [email protected]
  • Technical Support: [email protected]
  • Compliance & KYC: [email protected]
  • Media & Partnerships: [email protected]
  • Data Protection Officer: [email protected]

  We aim to respond to all emails within 1-24 hours.

3. Your Account and Eligibility

3.1. Eligibility Criteria

To register an account and play for real money on the Website, you must:

• Be at least 18 years of age.
• Be a resident of a jurisdiction where online gambling is legal and where Le Zeus Digital Entertainment Ltd. is licensed to operate (currently, the United Kingdom).
• Not be on any self-exclusion register (e.g., GAMSTOP).
• Provide accurate and complete registration information.

3.2. Age and Identity Verification (KYC/AML)

As a licensed operator, we are legally required to verify your age and identity to prevent underage gambling, fraud, and money laundering. This process (Know Your Customer - KYC) is mandatory before you can deposit, play for real money, or access any gaming content, including demo versions.

• You agree to provide us with any documentation we may reasonably request for identity verification, including but not limited to photo ID, proof of address, and source of funds.
• Failure to provide satisfactory verification may result in account suspension, restriction of services, or closure.

4. Deposits, Withdrawals & Fund Protection

4.1. Financial Limits (Mandatory)

In accordance with UKGC requirements (effective October 2025), all new customers MUST set financial limits BEFORE their first deposit. These limits include daily, weekly, and monthly deposit limits. You can set additional limits for losses and session duration.

• Increasing Limits: Any request to increase your financial limits will be subject to a 24-hour cooling-off period before taking effect.
• Decreasing Limits: Any request to decrease your financial limits will take effect immediately.

4.4. Player Fund Protection Level

Le Zeus Digital Entertainment Ltd. holds player funds in segregated bank accounts, entirely separate from the company's operational funds. This ensures that your deposits are protected and available for withdrawal at all times, in compliance with regulatory requirements.

Under UKGC requirements (effective October 2025), we must state the level of customer fund protection:

"Not protected — with segregation of customer funds"

This means that in the event of insolvency, your funds are held in separate accounts and are not mixed with company funds, providing a degree of protection. However, it does not offer absolute guarantee in all insolvency scenarios.

5. The Game: Le Zeus Slot

5.1. Game Description

The "Le Zeus" slot game, developed by Hacksaw Gaming, is a 6-reel, 5-row video slot with 19 paylines, featuring an Ancient Greek mythology theme with a cartoon style. The game includes Mystery Symbols, a Clover Multiplier system, and multiple bonus game features.

5.3. Return to Player (RTP) and Volatility

The theoretical Return to Player (RTP) for the "Le Zeus" slot game is 96.26%. This RTP is calculated over millions of spins and represents a long-term mathematical expectation, not a guarantee for any individual session. The game has a very high volatility (rated 5/5), meaning wins may be less frequent but can be significant.

• Base Game RTP: 96.26%
• BonusHunt FeatureSpins RTP: 96.1%
• Le God Mode FeatureSpins RTP: 96.26%
• Bolt & Run Bonus Game RTP: 96.33%
• Myth-Taken Identity Bonus Game RTP: 96.25%

5.4. Betting Limits and Maximum Win

• Minimum Bet: £0.10
• Maximum Bet: £50.00
• Maximum Win: 20,000 times your bet

6. Demo Play

6.1. Age Verification for Demo Access

In compliance with UK Gambling Commission regulations, age verification is mandatory before access to ANY gaming content on this Website, including demo versions of the "Le Zeus" slot game.

6.3. Important Disclaimers for Demo Mode:

• This is a demonstration version for informational purposes only.
• Real-money prizes are not available in demo mode.
• Some features (e.g., specific bonus buy options, full payment functionality) may be available only when playing for real money.
• The demo RTP (Return to Player) is identical to the real-money version: 96.26% (with variations for specific features as noted in Section 5.3).
• Demo results do not guarantee similar outcomes when playing for real money. Each spin is an independent event, and past performance in demo mode is not indicative of future results in real-money play.

7. Responsible Gambling and Player Protection

7.1. Our Commitment

Le Zeus Digital Entertainment Ltd. is fully committed to promoting responsible gambling and providing a safe and secure environment for all our players. We understand that gambling can be addictive and can have negative consequences for some individuals. We provide a range of tools and resources to help you manage your play responsibly.

7.2. Responsible Gambling Tools

We offer the following mandatory and optional tools to help you control your gambling:

• Deposit Limits: Mandatory setup at registration, allowing you to limit the amount you can deposit daily, weekly, or monthly. Increases take 24 hours to apply; decreases are immediate.
• Loss Limits: Set a maximum amount you are willing to lose over a defined period.
• Time Restrictions / Session Limits: Set a maximum duration for your gaming sessions.
• Reality Checks: Receive reminders about the time you have spent in-game, typically every 30-60 minutes, prompting you to consider your continued play.
• Self-Exclusion: If you feel you need a break from gambling, you can self-exclude for fixed periods (from 6 months up to 5 years) or indefinitely. During self-exclusion, you will be unable to access your account or play any games on our Website.

7.3. National Self-Exclusion Scheme (GAMSTOP)

For players in the United Kingdom, we strongly encourage you to register with GAMSTOP, a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain.

• GAMSTOP Website: www.gamstop.co.uk

7.4. Problem Gambling Support Organisations

If you or someone you know is struggling with gambling, please reach out to the following independent organisations for confidential advice and support:

• GamCare: Free information, advice, and support for anyone affected by problem gambling.
  • Website: www.gamcare.org.uk
  • National Gambling Helpline: 0808 8020 133 (24/7)
• GambleAware: Leading charity committed to minimising gambling-related harm in Great Britain.
  • Website: www.gambleaware.org

8. Bonuses, Promotional Offers, and In-Game Features

8.2. In-Game Features (Bonus Buy, FeatureSpins)

The "Le Zeus" slot game includes optional in-game features such as "Bonus Buy" and "FeatureSpins" that allow you to directly purchase access to bonus rounds or enhance spin mechanics. These features incur an additional cost beyond your standard bet.

• Bonus Buy: Allows direct purchase of bonus rounds (e.g., "Bolt & Run", "Myth-Taken Identity") at a specified cost, potentially altering the RTP for that specific purchase.
• FeatureSpins: Allows purchase of enhanced spins (e.g., "BonusHunt FeatureSpins™", "Le God Mode FeatureSpins™") that increase the likelihood of triggering bonuses or guarantee certain symbols, also at a specified cost and potentially altering RTP for that mode.

9. Intellectual Property

The Website, the "Le Zeus" slot game, its content (including text, graphics, logos, images, audio, video, software), and all associated intellectual property rights are owned by Le Zeus Digital Entertainment Ltd. or its licensors (e.g., Hacksaw Gaming for the Game). You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, transmit, or in any way exploit any part of this intellectual property without our express prior written consent.

10. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Underage gambling.
• Fraud, collusion, money laundering, or any other illegal activity.
• Using any form of artificial intelligence or bots to play the Game.
• Exploiting any bug, loophole, or error in the Game or Website.
• Attempting to hack, interfere with, or disrupt the Website or its servers.
• Using the Website for any commercial purpose without our express written consent.

Any breach of this section will result in immediate account termination, forfeiture of winnings, and potential legal action.

11. Dispute Resolution and Complaints

11.1. Internal Complaints Procedure

If you have a complaint or dispute regarding any aspect of our services, please contact our Customer Support team immediately via any of the methods listed in Section 2.3. We will acknowledge your complaint within 24 hours and endeavour to resolve it fairly and promptly, typically within 8 weeks.

11.2. Alternative Dispute Resolution (ADR)

If you are not satisfied with the resolution provided by our internal complaints procedure, you have the right to refer your complaint to an approved Alternative Dispute Resolution (ADR) service. For players in the UK, we use:

Independent Betting Adjudication Service (IBAS)

• Website: www.ibas-uk.com
• Email: [email protected]
• Phone: +44 (0)20 7347 5883

IBAS provides independent adjudication on betting and gaming disputes and its decision will be binding on both parties if you accept it.

12. Data Protection and Privacy

12.1. GDPR Compliance

Le Zeus Digital Entertainment Ltd. is fully committed to protecting your personal data and complies with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our full data processing practices are detailed in our Privacy Policy.

12.3. Your Rights and Gambling Context

You have rights regarding your personal data, including the right to access, rectification, and, in certain circumstances, erasure. However, due to strict regulatory requirements in the gambling sector, certain data cannot be automatically deleted:

• Self-Exclusion Data: Information related to your self-exclusion cannot be deleted as it is legally required to prevent you from accessing gambling services.
• AML Data: Data collected for Anti-Money Laundering (AML) purposes takes precedence over the right to erasure to prevent financial crime and must be retained for at least 5 years from the end of the business relationship.

12.4. Data Protection Officer (DPO)

For any questions or concerns regarding your personal data or to exercise your data protection rights, please contact our Data Protection Officer:

• Email: [email protected]

13. Limitation of Liability

Le Zeus Digital Entertainment Ltd. shall not be liable for any loss or damage that you may suffer as a result of using the Website or playing the Game, except where such liability cannot be excluded by law. This includes, but is not limited to, losses resulting from:

• Errors, interruptions, or delays in service.
• Force Majeure events, including but not limited to technical failures, cyber-attacks, natural disasters, or regulatory changes.
• Your use of third-party websites linked from our Website.
• Any actions taken by us in compliance with legal or regulatory obligations.

Our maximum liability to you for any cause whatsoever will not exceed the amount of stakes placed by you in the preceding 30 days.

14. Changes to the Terms and Conditions

We reserve the right to amend, modify, or update these Terms and Conditions at any time. Any non-material changes will be effective immediately upon posting the updated Terms on the Website.

For any material changes that could seriously affect your interests (e.g., changes to fund protection, dispute resolution, or significant game rule alterations), we will:

• Notify you via email or a prominent notice on the Website BEFORE the changes take effect.
• Provide you with the opportunity to review the updated Terms.
• Give you the right to opt out of the new terms or close your account if you do not agree with them.

By continuing to use the Website after receiving notification of changes, you agree to be bound by the updated Terms.

15. General Provisions

15.1. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

15.2. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and the Game Rules, constitute the entire agreement between you and Le Zeus Digital Entertainment Ltd. and supersede all prior agreements, understandings, or arrangements.

15.5. Third-Party Links and Affiliate Disclosure

This Website may contain links to third-party websites or services, including partner casinos where the Le Zeus game might be hosted, or other gaming content. We are not responsible for the content or privacy practices of these third parties.

Affiliate Disclosure: If this Website contains links to partner casinos or other gaming sites, please be aware that we may receive a commission when you register or make a deposit via these links. This does not affect your playing conditions or the fairness of the games, but it helps us maintain free access to demo versions and provide high-quality content. We maintain editorial independence in our ratings and recommendations.

Thank you for choosing Le Zeus Digital Entertainment Ltd. We wish you an enjoyable and responsible gaming experience.